PowerSkills, Inc. Privacy Statement

Effective 5/5/2006

PowerSkills, Inc. d/b/a PowerSkills Solutions, Inc. (PowerSkills) is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, nonprofit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe

PowerSkills Solution's online services (the 'Services') may work in conjunction with 3rd-party partners. Using a partner's exposed Application Programmer Interface (API) allows the Services to export user’s contact and account information from the partner's database to the Services' database.

If you have questions or concerns regarding this statement, you should first contact PowerSkills’ security administrator by email at security@powerskills.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

PowerSkills  Privacy Statement:
PowerSkills has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the Services' web site (the "Site" at https://ssl.powerskills.com) is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the material change at least thirty (30) business days prior to the change taking effect. To be effective, the change must first also be approved by TRUSTe, and will include directions on how users may respond to the change.

Collected Information:
Optionally, end-user customers who register to use the Services offered on our Site may give us contact information, such as their name, company name, address, phone number, and e-mail address. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Website and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made correctly.

Administrators are required to provide their first name, last name, email, telephone number, and address.  This information is used only for billing purposes and can be updated by logging on to the Service and editing Billing Information.  Administrators can view their information to confirm that their edits have been made correctly.

PowerSkills uses the Administrative information that we collect to set up the Service for their organizations. We may use this information to notify Administrators of critical information regarding the availability or use of service. We may also use the information to contact customers to further discuss customer interest in our company and the Services that we provide. Administrators can opt out of being contacted by us with non-critical service announcements, or receiving such information from us, at any time by sending an email to support@powerskills.com. Customer email addresses and any personal customer information will not be distributed or shared with any third parties.

End-user customers may also be asked to provide an email address when setting up the Services, in order to receive a username and password. We may also email information regarding updates to the Services or company to such end-user customers. Users can opt out of being contacted by us with non-critical service announcements, or receiving such information from us, at any time by sending an email to support@powerskills.com. Email addresses stored on the Site are never used by PowerSkills Solutions to send out newsletters or promotional messages.

Except as we explicitly state at the time we request information, or as provided for in the PowerSkills Master Subscription Agreement, we do not disclose to any third-party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for Services. This billing information is not used by PowerSkills for marketing or promotional purposes. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does PowerSkills share any user information with these parties.

Customers of the Services will be using the Site to host data and information ("Data"). PowerSkills will not review, share, distribute, print, or reference any such Data except as provided in the PowerSkills  Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password. PowerSkills may also collect certain information from visitors to and customers of the Site, such as Internet addresses via a log file in the web server, which we use to manage our site.  This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Services. These log files are not tied to a user's personally identifiable information.

Cookies:
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to PowerSkills, either by responding to a promotional offer, opening an account, or registering for a 30-day trial account, you remain anonymous to PowerSkills. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They are removed from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as your last used logon Id. You may choose to disable this feature at your discretion.

PowerSkills uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows PowerSkills to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the PowerSkills application. PowerSkills uses persistent cookies, that only PowerSkills can read and use, to identify the fact that you are a PowerSkills customer or prior PowerSkills Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our service.  These cookies are not tied to your personally identifiable information.

Third-Party Sites:
The Site contains links to other web sites. PowerSkills is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security:
The security of your personal information is important to us.  When you enter sensitive information on forms in the Service, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link: http://developer.netscape.com/docs/manuals/proxy/adminux/encrypt.htm  

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at security@powerskills.com.

Correcting & Updating Your Information:
If customers need to update or change registration information they may so by editing the user or organization record. To update a User Profile, log on to the Service and select Setup to add or update information using the User Profile link. Administrators can update the Organization's data by logging on to the Service and select Organization Setup. To update billing information please email support@powerskills.com or call 978-283-9800. To discontinue the Service and to have data returned, email support@powerskills.com or call 978-283-9800. If you no longer desire our services or if your information changes, you may contact us by telephone or postal mail at the contact information listed below.

Additional Information:
Questions regarding this Statement or the practices of this Site should be directed to PowerSkills Security Administrator by e-mailing such questions to security@powerskills.com.